Albany Adult School

Refunds and Other School Policies

Refunds

If a class is canceled due to insufficient enrollment, a full refund will be made (except for online registration, when a $5.00 processing fee will be charged). There are NO refunds for computer courses unless they are cancelled. All other classes are eligible for refunds for six days after the first class meeting. There is a $5 service charge per class for on-time student class withdrawals. This applies for all methods of registration. If you have registered with cash, you will receive a refund check from Albany Adult School.

Online Registration Refunds

Online refunds will be made to your credit card account. If you are withdrawing from a class on time, the $5 service charge per class is the same as for other methods of registration. Please call the Albany Adult School office at 510-559-6580 to make arrangements if you want to withdraw from a class. If a class is canceled due to insufficient enrollment, a $5.00 processing fee will be charged.

Returned Checks

There is a $30 service charge per check for any checks that fail to clear through your bank.

Privacy Policy

We ask that you provide your telephone number and address at registration so we can contact you with any questions or for announcements about your classes (if cancelled, for example). Albany Adult School will not use your personal information for any reason other than contacting you about classes.

Complaint Procedures

The AUSD district governing board recognizes that the district has primary responsibility for insuring that it complies with state and federal laws and regulations governing educational programs. The district shall investigate and seek to resolve complaints at the local level. The district will follow uniform complaints procedures when addressing complaints alleging unlawful discrimination or failure to comply with state or federal law in adult education program.

Visit a district or school office location for a copy of the complaint form, or download a PDF copy here. (Requires Adobe Reader, available on most computers. If you need a free copy to install on your computer, click on the icon below. Opens Adobe's download information in a new browser window.)